Refund and Returns Policy

Refund and Return Policy – Art Store

At Art Store, we take great pride in creating unique and/or personalized works of art for our customers. Each piece is meticulously crafted to meet your specific requirements, and we are committed to delivering a product that exceeds your expectations.


Due to the custom nature of our artwork and the individualized design process, we regret to inform you that we do not offer refunds or accept returns on any of our products. All sales are final, and the artwork is sold “as is.”

Quality Assurance

We understand the importance of customer satisfaction and strive to maintain the highest standards of quality in our work. Before your custom artwork is shipped, it undergoes a thorough quality check to ensure it meets our stringent standards. We also provide you with a digital proof before production begins to ensure your complete satisfaction.

Order Cancellations

Once an order is placed and the production process has commenced, cancellations are not possible. It is essential to review your order details carefully and confirm that they accurately reflect your preferences before completing your purchase.

Damaged or Defective Items

In the unlikely event that your custom artwork arrives damaged or with a defect, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly. Please provide clear photographs of the damage or defect to assist us in assessing the situation.

Contact Us

If you have any questions or concerns about our refund and return policy or need assistance with your order, please don’t hesitate to contact our customer support team at We are here to assist you and ensure your experience with Art Store is exceptional.

By placing an order with us, you acknowledge that you have read and agreed to our refund and return policy. We appreciate your understanding of our policy and your support of our custom art creations.

Thank you for choosing Art Store for your custom art needs.